Track Your Order
Where is my order?
Every Windsor Slat order ships with tracking. As soon as your parcel leaves the warehouse (within 1–3 business days of your order) you receive an email with the carrier name, your tracking number and a link that follows the parcel to your door.
Step 1 — Check your email
Look for the shipping confirmation from support@windsorslat.com. The tracking link is in that email. If you cannot find it, check your spam or promotions folder.
Step 2 — Open the tracking link
The link opens the carrier's tracking page with the latest scans. Tracking usually updates within 24–48 hours of dispatch; international legs can take a little longer to show the first scan.
Step 3 — Delivery
Your order arrives in 7–15 business days. Larger orders can arrive in more than one carton, sometimes on different days — each carton has its own tracking number.
Haven't received a tracking email?
If it has been more than 4 business days since you ordered, write to support@windsorslat.com with your order number (it starts with #) and we will send the tracking details within 1 business day.
Tracking hasn't moved?
If the tracking page has not updated for 10 business days, contact us. We open an investigation with the carrier and reship or refund your order — you will not be left waiting.