FREQUENTLY ASKED QUESTIONS
WHAT ABOUT SHIPPING?
We ship with tracking to the United States, Canada, the United Kingdom, Australia and New Zealand. Orders are prepared within 1–3 business days and typically delivered within 7–15 business days after dispatch. Shipping costs are shown at checkout before you pay — see our Shipping Policy.
CAN I RETURN OR EXCHANGE AN ITEM?
Yes. You have 30 days after delivery to request a return or exchange. Email support@windsorslat.com with your order number — see our Refund Policy.
HOW CAN I CONTACT YOU?
Email support@windsorslat.com, Monday – Friday, 8:30 AM – 5:30 PM (EST). Most messages are answered within 24 business hours.